So if the buyer did something improper there would be some kind of record. There is a charge of 15 dollars or so that would have required payment. I think if the buyer has a USPS account they could have done a mail intercept to reroute the package to another address. A charge back of 1 dollar would have been done. If it was done online they would have had to use a debit card with their name on it to verify they are the person whos address is being changed. To change of address the buyer would have had to go in and fill out a change of address form in their name. I haven't had an order from either of them since this started.
![us postal service tracking forward mail us postal service tracking forward mail](http://www.canadaposttrackingg.com/wp-content/uploads/2019/07/Screenshot-23.png)
it makes me wonder where they are holed up.
![us postal service tracking forward mail us postal service tracking forward mail](https://www.dandimemorial.in/assets/img/registered-post-tracking.jpg)
Thinking about it, neither buyer can be doing much traveling these days. They can be anywhere on the West Coast from Vancouver to La Paz, depending on the time of year.īoth of them are old hands at double-verification of the address on the order, though only once did I send him something direct to his home in St Maarten. his address is whatever hotel he has a layover in that week (Priority Express, always). I told one woman that maybe a PO Box would be better for her instead of me playing "where is she living now" constantly. And then I have some flaky customers that break up and move out to return within a few weeks. I have snowbirds that mess up their mail quite often. To me it sounds as though they may have put in a temporary change and are back at the first address. Regardless, make sure you report this buyer for the weird them that you will refund as soon as the item arrives back to you. Otherwise you’ll probably have to refund them if you are worried about a negative (some sellers don’t care about getting negatives). Is that who you called? If the buyer ends up replying, hopefully the local PO info you get will help. That’s why calling the buyer’s local PO helps most. I always have them help me on the spot as I call them. I never have luck from USPS ever getting back to me. Aside from that, if you don’t want to refund yet you need to find someone in USPS to help. If he doesn’t reply, then it’s likely he was trying to scam you. You also need him to provide a contact email for the PO and/or police to give any follow ups. Before moving forward, you need the buyer to confirm on record with you that he nor anyone at his residence has issued a mail forwarding so you can tell the PO and/or police for him. So if anything, this will never happen again for the buyer. The police will possibly be notified if there was no mail forwarding issued by the resident. The PO acknowledged something strange is going on with the package and from now on be on alert and will closely monitor their address and every package they deliver to them. I’d tell him that I contacted his local PO and they are opening an investigation. In this case I would write out some sort of message like this (this is off the top of my head, but I’d probably polish it better). But I don’t like to be bullied into things and if I am skeptical about a buyer’s intentions, I would push back a little. Selling on here isn’t easy when you run into things like this. It’s possible the buyer is just trying to push you into refunding them. Yes I agree this indeed does sound a little fishy. Sound like a case of mail fraud so have your post master look into did the buyer file a change off address. As long as you used the address on file at the time of purchase and did not alter or change the address you should be covered.
![us postal service tracking forward mail us postal service tracking forward mail](https://avaazdo.s3.amazonaws.com/original_56267ece4ba56.png)
Sound like the buyer filed a change of address and probably had the item sent to a friend or relative. Would go into your local post office and talk to your post master and find out how the mail was forwarded.